Headquarters
Hamburg, Germany Test
- Ballindamm 39, 20095 Hamburg, Germany
- Mon–Fri: 8:00–20:00 CET
Reach out to our logistics team for shipping quotes, tracking assistance, customs inquiries, or partnership opportunities. Our specialists respond within one business day, and emergency support is available around the clock.
Fill out the form and a Horizontide Logistics logistics advisor will get back to you with a tailored response. For urgent shipment matters, please call your nearest regional office directly.
Most inquiries are answered within 4 business hours. Quote requests typically take up to one business day depending on route complexity.
Three regional hubs coordinating shipments across Europe, Asia-Pacific, and the Americas — staffed by specialists in air, sea, and road freight.
Our global network spans three continents with regional headquarters in London, Singapore, and New York.
Standard support hours across our regional offices, with dedicated emergency logistics support available every day of the year.
Pick the channel that fits your need — our team is ready to help with quotes, tracking, claims, and everything in between.
Speak with a logistics advisor about bookings, billing, or account questions.
Chat in real time with our support team for quick answers during business hours.
Check real-time status and estimated delivery for any Horizontide Logistics tracking number.
Report loss or damage to a shipment and submit supporting documentation securely.
Get a tailored quote for your next shipment or talk to a Horizontide Logistics logistics advisor about building a dedicated delivery program for your business.